Privacy Policy

Our company name is MAHI Leather ltd

We are company number 07335869

We are registered in the United Kingdom

Our registered office is at 4 Silver Lane, Stamford, England, PE9 2BT.

You can contact us at hello{at}mahileather.com

Our websites are hosted in Ontario, Canada.

If you have issues with your data stored by us, you can contact our Data Protection Officer equivalent at data@mahileather.com

The GDPR requires that personal data shall be (and we make every effort to ensure this happens):

  1. a) processed lawfully, fairly and in a transparent manner
  2. b) collected for specified, explicit and legitimate purposes
  3. c) adequate, relevant and limited to what is necessary
  4. d) accurate and kept up to date, or erased without delay
  5. e) kept in a form which identifies people for no longer than is necessary
  6. f) processed in a manner that ensures appropriate security

This webpage informs you of our policy about information we record about you, what we do with it, and how we process and use it.

If you are unhappy with how we store and process your information as a website visitor, please leave our website or unsubscribe from our marketing emails.

We take the protection of your data privacy and confidentiality seriously.

We will not give your details to anyone except for credit checks, outstanding money owed or when legally required to do so.

We will do our best to ensure your details do not accidentally fall into the hands of a third party.

We do not send unsolicited emails. We do however send a newsletter, and you can subscribe to it through our website. You will receive regular emails from us, for instance hints & tips, information about our services and products, offers and discounts. Every email will have an unsubscribe option so if you change your mind and want to remove your consent for us to send you marketing emails, you can do this at any time. We use Mailchimp to send our marketing emails, and this stores your details and unsubscribe preferences.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, we will store your details you give us. Some of this information may be personal information. We may use it in order to; verify your identity for security purposes, sell products to you, provide you with our services provide you with suggestions and advice on products, services and how to obtain the most from using our website. We may aggregate this information, for example to monitor our performance, and you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party.

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to  send you offers and discounts by email. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. We may process your information for record-keeping and for the proper and necessary administration.

If you complain about any of the content on our website, we shall investigate your complaint.

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply.

Our website uses cookies. Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. We use cookies in the following ways: to track how you use our website, to record whether you have seen specific messages we display on our website, to keep you signed in our site, to record your answers to surveys and questionnaires on our site while you complete them, to record the conversation thread during a live chat with our support team

Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website. Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly data obtained within the UK or any other country could be processed outside the European Union.

To obtain a copy of any information that is not provided on our website you may send us a request. If you wish us to remove personally identifiable information from our website, you may contact us. This may limit the service we can provide to you.

We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/

We keep your personal information only for as long as required by us: to provide you with the services you have requested; to comply with other law, including for the period demanded by our tax authorities; to support a claim or defence in court.

We may update this privacy notice from time to time as necessary.

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