The MAHI 1 Year Warranty

The MAHI Warranty

Every MAHI* is covered by a 1 year warranty guaranteeing the major workings and structure of our products.

 

WHAT WE COVER:
  • Broken straps or grab handles
  • Tears to the external leather structure (caused by normal usage)
  • Hardware defects (broken zips, buckles or press studs)

WHAT WE DO NOT COVER:
  • General wear and tear or accidental damage 
  • Disregard of product care instructions or water damage
  • Alterations made to the product by a third party
  • Natural ageing process of the leather or material, such as patination, scratches and burnishing.

HOW TO MAKE A WARRANTY CLAIM:
  • Send us an email with photos detailing the fault.
  • Please include details of your order, 
  • including the vendor and date of purchase.
  • We’ll get back to you within 24 hours.

 
* Our 1 Year Warrant applies to orders dated from 18/09/18 onwards. All warranty claims are assessed on a case by case basis. 

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