Every MAHI* is covered by a 1 year warranty guaranteeing the major workings and structure of our products.
WHAT WE COVER:
- Broken straps or grab handles
- Tears to the external leather structure (caused by normal usage)
- Hardware defects (broken zips, buckles or press studs)
- General wear and tear or accidental damage
- Disregard of product care instructions or water damage
- Alterations made to the product by a third party
- Natural ageing process of the leather or material, such as patination, scratches and burnishing.
HOW TO MAKE A WARRANTY CLAIM:
- Send us an email with photos detailing the fault.
- Please include details of your order,
- including the vendor and date of purchase.
- We’ll get back to you within 24 hours.
* Our 1 Year Warrant applies to orders dated from 18/09/18 onwards. All warranty claims are assessed on a case by case basis.